Genting Hotel & Spa At Resorts World Birmingham, Bickenhill

The hotel is conveniently located just outside the airport, nestled within a shopping mall that offers great dining options. I found the rooms to be clean and comfortable, which made my stay enjoyable. However, the service was a bit hit or miss—while some staff were friendly, I encountered a not-so-friendly receptionist during checkout. Additionally, the breakfast could have used more variety, but overall, I felt I got good value for my money.

I had a lovely stay at the hotel, which is conveniently located just outside the airport in a shopping mall. The room was clean and comfortable, making it perfect for my anniversary. However, the service could use some improvement, particularly the attitude of the reception staff during checkout. Overall, it's a good value for money, especially for the location, but a few service tweaks would make it truly exceptional.

The hotel has a fantastic location within a shopping mall, making it very convenient to access various shops and amenities. The rooms are spotless and have great facilities, especially with a lovely bathroom featuring a walk-in shower. The service, unfortunately, wasn't quite as friendly as I hoped during check-out, which slightly marred the experience. Overall, it offers good value for money, especially with the added amenities, but the service could use some improvement.

I had a decent stay at the hotel; the rooms were modern and spacious, making it very comfortable. The location was a huge plus as it's right in the middle of a shopping center with plenty to do nearby. However, the service left a lot to be desired, with some confusion at check-in and a lack of friendliness from the staff. Overall, it’s a good spot for a short visit, but it could use some improvements in the customer service department.

I had a great stay at this hotel, mainly due to its fantastic location near the NEC convention centre and plenty of shopping options. The rooms were modern and had an amazing shower, but the service was a letdown as the reception staff didn't seem very friendly. The dining options could also be improved, as they weren't included in the price. Overall, it was decent value for money despite these drawbacks.

I had a lovely stay at this hotel, which is conveniently located just outside the airport and within a shopping mall, making it easy to grab anything I needed. The rooms were spacious and modern, definitely comfortable enough for a relaxing stay. The staff was friendly, but I did encounter one not-so-great experience with a receptionist during checkout. Overall, it provides great value for money and is perfect for a short stay near the airport.

This hotel has a perfect spot right next to the airport and surrounded by a shopping mall, making it super convenient for travelers like me. The rooms were clean and comfortable, which I appreciated after a long flight. However, the service could use some improvement, as the staff wasn't very friendly during check-in. The dining options were decent, but it would have been nice to see more variety. All in all, it's a great value for money considering the location and cleanliness.

I had a decent stay overall. The hotel is conveniently located close to the airport and within a shopping mall, which makes it easy to find dining options. The room was clean and had a very comfortable bed, but I did find the service could use some improvement, as the staff wasn't as friendly as I would have hoped. I've also noticed that while the breakfast was good, it wasn't included in the room rate, which was a bit of a downside.

My stay at this hotel was quite enjoyable overall. The location is incredibly convenient, right by the airport and nestled in a shopping mall, which made it easy to find things to do. The rooms were modern and comfortable, with some nice extra touches like a great shower and air conditioning. However, the service left a bit to be desired, especially during check-out when I encountered an unfriendly receptionist. Regardless, it felt like decent value for money, especially considering the amenities around.

I had a good time staying at this hotel, especially because it was located right in a shopping mall and super convenient for dining and shopping. The room was very comfortable, but I faced a couple of issues with the staff that were a bit disappointing. Overall, it provided good value for the money, although I did find the breakfast options to be lacking.